Política de reembolso
RETURN & REFUND POLICY Blue Ocean Designer Shop
Last updated: July 6, 2026
Overview We want you to love your purchase. Because our products are custom print-on-demand items made specifically for you, we have specific guidelines below.
Eligibility for Returns We accept returns or exchanges within 30 days of delivery for:
- Items that arrive damaged, defective, or with a print error
- Wrong item received (size, color, or design)
We do not accept returns or exchanges for:
- Buyer's remorse or change of mind (all sales are final on custom-printed items)
- Incorrect size ordered — please refer to our size guide before purchasing
Refunds Once your return is approved, refunds are processed to your original payment method within 5–10 business days. You'll receive an email confirmation when your refund is issued.
How to Request a Return Email us at bodesigner@outlook.com within 30 days of delivery with:
- Your order number
- A photo of the item showing the issue
- Your preferred resolution (refund or replacement)
Exchanges We'll send a replacement at no extra cost for defective or incorrect items. Exchanges are subject to product availability.
Non-Returnable Items
- Gift cards
- Final sale items
- Custom or personalized orders (unless defective)
Shipping Costs Return shipping for defective items is covered by us. For other approved returns, the customer is responsible for return shipping costs.